Shipping policy

At fragrancesauthentic, we are committed to providing efficient and reliable delivery service for your order. Here's a detailed look at the shipping process.

Order Processing and Delivery Schedule:

Once you place an order on our website, Our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

Order Cutoff Time: 5:00 PM (MST)

Order handling Time 0-1 days (Monday - Friday)

Transit Time: 2-4 (Monday - Friday)

Order Confirmation:

After placing your order, you will receive an email with your order number details. Once you order ships you will receive a shipping confirmation with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of you order.

We are committed to providing efficient and reliable shipping. All orders are processed and shipped within 2 business days from date of purchase.

Once your order has been shipped you will receive a confirmation email with tracking and information. You can use this information to track the status of your shipment.

We take great care in packaging and shipping your orders. However, if the package is lost or damaged during transit, please contact us immediately at your email with your number and details of the issue. We will work with the carrier to resolve the problem and ensure you receive your order.

Please ensure that all shipping information is correct at the time off purchase. We are not responsible for orders shipped to incorrect addresses.

Shipping Carrier

We partner with USPS to ensure timely and safe delivery.

Shipping Locations:

We ship within the united States, excluding Hawaii, Alaska , Guam, Puerto Rico, The virgin islands, P.O boxes Apos FPOs and DPOs do to carrier restrictions.

Lost packages

If you packages is marked as delivered but you haven't received it, please:

Verify the shipping address
Check all possible delivery locations at your residence.
Ask neighbors or family members if they accepted the package,
Contact the courier with your tracking number to initiate a claim.

If your package is officially declared lost, contact us immediately with your order number.

For any questions or assistance , please reach out to our customer support:

Email: info@fragrancesauthentic.com

Operating hours Monday- Friday 9:00 AM - 5:00 PM

Text us at 708-214-7653

Thank you for choosing fragrancesauthentic, We look forward to serving you,